Multi-factor authentication offers better security than simply using a username and password. By combining something you know (like a password) with something you have (like your mobile device or a keychain token), you are providing a higher degree of confidence that you are who you say you are when signing in to cloud applications at Second Harvest (SharePoint, Zoom, Salesforce, etc.).
Register for multi-factor authentication
- Sign in to https://aka.ms/mfasetup using your @shfb.org username and password
- You may see a screen letting you know that more information required - if so, click Next
- From the page below, click I want to set up a different method
- Enter your phone number & choose to either receive a text message with a code or a phone call and click Next
- You will receive a phone call or a text message - follow any prompts to verify and register your phone number with your Second Harvest account
Additional steps
- Add at least one more authentication method - this will allow you to sign if you can't access your primary authentication method
- Options for authentication are listed below...
Authentication Options
Call to phone
- A verification phone call comes to any phone number you set and authentication is completed by pressing the # key
Text message to phone
- A 6 digit code is sent to the your cell phone, and that code is then entered to complete sign in
Notification through mobile app
- A notification is approved or denied from an application downloaded on your mobile device
Verification code from mobile app
- A verification code from your mobile device is entered to complete sign in
Verification code from hardware token
- A verification code from a keychain hardware token provided by Second Harvest is entered to complete sign in
- To get a hardware token, please submit an IT ticket
FAQ
What is multi-factor authentication?
- It’s that thing where you sign in to a thing using your username and password, and then a screen pops up asking you for another method to authenticate (options here are a phone call, text message, mobile app notification, or using a Second Harvest provided keychain token – let Jordan know if you want one of those!)
Which applications use multi-factor authentication?
- Most of the web-based applications & communication tools we use at Second Harvest:
- Outlook
- SharePoint
- Salesforce
- Zoom
- And several others on the way…
How often will I need to use another factor to authenticate?
- You will be asked to provide a second factor for authentication ~ once a month per application per device (e.g. once for SharePoint from your laptop, but another time for outlook on your phone, etc).
- If you are signing in from one of our physical locations (Curtner, Bing, Cypress, or Brennan), you will not be asked to provide a second factor.
Comments
1 comment
Very lovely article. A++
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